Client Coordinator

Job description

Position Details and Requirements

Are you all about the client experience? Do you have an almost obsessive approach to organization and planning? Do you feel fulfilled when you’re able to help other people accomplish their goals?

If so, you may be the perfect fit for our Client Coordinator role.

Our team of Client Coordinators is responsible for ensuring our clients reach their desired outcomes through Crisp’s video marketing and production campaigns.

You’ll act as a liaison between our ads strategist and our clients to ensure we deliver an incredible final product. Our Client Coordinators are champions for client success and they do everything they can to deliver a world-class client experience.

This is an opportunity to shape Crisp’s future. Your mission, should you choose to accept it, is to make Crisp seem irresistible to potential clients through powerful, persuasive, and persistent digital content marketing (see what we did there?).

Due to our unique team composition, there’s no other position in the world that offers as valuable a learning experience and professional growth opportunity as this.

If you’re an ambitious person with a growth mindset, then you couldn’t possibly want to work anywhere else.

You’re going to be part of a team that is moving incredibly quick. The speed with which we implement new ideas is likely faster than you’ve ever experienced. You’ll get a 360 degree view of how the business works and it will be your ideas that help us grow even faster.

On top of all that, compensation is extremely competitive with lots of room for growth.

 

** IMPORTANT: TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions

Do not apply through the contact information on the website

To Apply: Please call 404-238-7764 for step-by-step instructions

 

Key Responsibilities Include:

  • Serving as a liaison between the client and our ad strategists. You are the Olivia Pope of video marketing

  • Balance a planner (mine has cute stickers, no big deal) and prioritize competing tasks

  • Coordinating all ongoing video campaigns as well as problem solve and pivot to make campaigns successful

  • Having a working knowledge of all clients’ current priorities, open projects, and opportunities for renewal (this is where your expert organizational abilities come in!)

  • Meeting and exceeding client expectations on the daily (you’re the kind of person who’s proud of your 5-star Uber rating)

  • Regularly reviewing processes, campaigns, projects and client feedback to provide unparalleled customer service

  • Working well under pressure (like the song) -- you can rock it out with short deadlines

For Extra Credit:*

*because you’re probably the kind of person who always got extra credit in school

  • Send in a short intro video explaining why you’re a great fit for Crisp

  • Extra bonus points if it’s ridiculously awesome

Travel

  • This position is expected to require minimal to no travel

Perks

  • A few benefits you’re sure to enjoy:

    • An opportunity to win a Tesla Model 3 (Yes, really! A Crisp team member will drive off in a Tesla Model 3 this year!)

    • Daily Catered Lunches

    • Generous PTO Package

    • Health insurance and a 401(k) with company match (aka, free money)

    • A relaxation room with a zero-gravity chair

  • If you are the right fit, but not in Atlanta already, don’t worry! We will pay to get you here! (relocation expenses covered!)

About Crisp Video Group

Crisp Video Group an incredibly fast moving, high growth company (1500% growth in 3 years) that is all about delivering the absolute best digital marketing and video production services on the market today.

 

We’re all about working hard and staying humble. In the spirit of humble bragging, here are some of our awards and accolades:

If you’re looking for a job that’s boring and easy, you won’t find that here. We put 110% into everything we do. Greatness is achieved through hard work, discipline, and sacrifice, and we’re determined to be great. Late nights and weekends happen - that’s what coffee is for (or caffeinated Crystal Light).


We’re not crazy; we just believe in what we do.


If you'd like to be part of a nationally recognized, collaborative and downright badass team, then we can’t wait to hear from you.

 

** IMPORTANT: TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions

Do not apply through the contact information on the website

To Apply: Please call 404-238-7764 for step-by-step instructions

Requirements

Our requirements are pretty straightforward. To qualify you must:

  • Have a proven success record  in previous client-facing roles

  • English, Communications, or Journalism major (or equivalent experience)

  • Embody empathy, resourcefulness, and drive

  • Have extreme attention to detail (you were the kind of person to correct your teacher in school - we get it, and we support it)

  • Exhibit almost obsessive organizational abilities (you color code your priorities, but you also probably color code those color codes)

  • Have a team-centric attitude (We’re one big happy family, crazy cousins included!)

  • Have a fast-paced work ethic that allows you to meet tight deadlines (24-hour deadline with a to-do list a mile long? No problem!)

  • Focus on problem-solving and identify new opportunities for taking initiative

  • Be a badass